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Support

File bugs through your Slade ID integration contact or support channel.

What to include

A useful bug report has:

  • SDK version. Print SDK_VERSION to your console and include it.
  • Browser and OS. Browser name, full version, and operating system.
  • Failing call. Which method threw, what arguments you passed.
  • Error class and code. Both err.name and err.code.
  • logId from the failing response, if present. This is the audit row UUID and lets us trace the request server-side.
  • X-Correlation-Id from the failing response headers, if you captured it.
  • A minimal reproduction. Even a 20-line code snippet that fails locally is enormously useful.

Security disclosures

Report security issues privately through your Slade ID integration contact. Do not file public issues for security reports.